FAQs

About Elfinery's Handcrafted Accessories
What makes Elfinery accessories unique?

Our accessories are lovingly handcrafted using nature's elements - pressed botanicals, delicate crystals, and precious metals. Each piece captures a moment of natural beauty, transformed into versatile components for your creative expression. Unlike mass-produced items, our accessories embrace natural variations as part of their unique poetry.
What types of accessories does Elfinery offer?

We specialize in semi-finished accessories and adornments including: pressed botanical elements, resin craft supplies, metal findings, crystal stones and natural material assortments. These pieces are designed for jewelry makers, artisans, and creative souls who enjoy adding their personal touch to their creations.
What materials are used in Elfinery accessories?

We work with nature's materials including:

  • Pressed Botanicals: Real flowers, leaves, and natural elements carefully preserved
  • Resin Components: Clear, high-quality resin that may develop a gentle patina over time
  • Metal Findings: Gold-plated and sterling silver components
  • Crystal Elements: Natural and ethically sourced crystals
  • Natural Fibers: Sustainable threads and cords
Do your botanical elements change over time?

Yes, our natural materials do evolve over time as part of their organic nature:

  • Pressed Botanicals: Will naturally oxidize within 6 months, causing colors to fade and structure to become more delicate
  • Resin Components: May develop a subtle amber tone over 1-2 years as they oxidize, adding character without losing functionality
  • Metal Findings: May tarnish gradually with exposure to air and moisture

We embrace these natural transformations as part of each piece's unique story and poetic journey.
How long do Elfinery accessories last?

The lifespan varies by material type:

  • Pressed Botanicals: Best used within 6 months for optimal color vibrancy and structural integrity
  • Resin Components: Can maintain their quality for 1-2 years or longer with proper care
  • Metal Findings: Will last indefinitely with gentle cleaning and proper storage

Proper storage and handling significantly impact longevity for all our natural materials.

Care & Maintenance
How should I care for my pressed botanical specimens?

Pressed botanicals are delicate natural artworks that require gentle handling:

  • Storage: Keep in a cool, dry, dark place away from direct sunlight and moisture
  • Lifespan: These natural pieces typically maintain their beauty for about 6 months. We recommend using them in your creations as soon as possible after receiving
  • Oxidation: Natural oxidation will occur over time, causing colors to soften and fade - this is part of nature's beautiful transformation process
  • Handling: Touch minimally and avoid exposure to humidity, lotions, or perfumes
How should I care for my resin components?

Our resin pieces are more durable and offer different care considerations:

  • Water Resistance: Resin components are generally water-resistant and can handle gentle exposure
  • Oxidation: Over time, clear resin may develop a subtle amber tone as it naturally oxidizes - this adds character without affecting functionality
  • Cleaning: Use a soft, dry microfiber cloth for dusting. For light cleaning, a slightly damp cloth can be used, but dry immediately
  • Storage: Keep in a cool, dry place. Unlike botanicals, resin pieces don't require complete darkness
Can I get my accessories wet?
  • Resin Components: Yes, they are water-resistant and can handle gentle moisture
  • Pressed Botanicals: No, avoid water exposure completely as it will accelerate deterioration
  • Metal Findings: Generally water-resistant but may tarnish over time with repeated exposure
Do your botanical elements change over time?

Yes, our natural materials do evolve over time as part of their organic nature:

  • Pressed Botanicals: Will naturally oxidize within 6 months, causing colors to fade and structure to become more delicate
  • Resin Components: May develop a subtle amber tone over 1-2 years as they oxidize, adding character without losing functionality
  • Metal Findings: May tarnish gradually with exposure to air and moisture

We embrace these natural transformations as part of each piece's unique story and poetic journey.

Purchasing & Shipping
What is the typical processing time for orders?

We handcraft and carefully inspect each piece, so please allow 3-5 business days for order processing. During peak seasons or for custom requests, this may extend to 7-10 business days.
Do you offer customization services?

While our current focus is on semi-finished components, we love collaborating with artisans. Contact us to discuss custom botanical selections or bulk orders for your creative projects.
What is your return policy?

We want you to love your Elfinery pieces. If you're not completely satisfied, please contact us within 14 days of receiving your order. Returns are accepted for unused items in original condition. Please note that due to the natural materials, some variations are normal and expected.
Do you ship internationally?

Yes, we ship worldwide! Shipping costs and times vary by destination. We partner with reliable carriers to ensure your botanical treasures arrive safely. Please refer to our shipping policies for more details.

Sustainability & Ethics
How does Elfinery support sustainability?

Sustainability flows through every aspect of our work:

  • Ethical Sourcing: We gather botanicals responsibly, respecting natural growth cycles
  • Eco-friendly Packaging: Minimal, recyclable packaging that honors our environmental commitment
  • Small-batch Production: Creating only what we need to reduce waste
  • Natural Materials: Choosing renewable and biodegradable elements whenever possible
How do you ensure ethical practices in your supply chain?

We work directly with local growers and suppliers who share our values. Our botanicals are sourced from sustainable gardens, and we prioritize fair labor practices throughout our supply chain.

Creating with Elfinery
What can I make with Elfinery accessories?

Our semi-finished components are perfect for:

  • Jewelry Making: Create unique necklaces, earrings, and bracelets
  • Resin Art: Incorporate our botanicals into your resin projects
  • Mixed Media Crafts: Add natural elements to your creative work
  • Personalized Gifts: Design one-of-a-kind pieces for loved ones, e.g. botanical phone cases, botanical paintings, etc.
Do you provide tutorials or inspiration?

While we focus on providing quality components, we love seeing what you create! Follow our journey on social media for inspiration, and feel free to share your Elfinery-inspired creations with us.
Can I request specific botanical elements?

We curate our collections seasonally based on nature's offerings. For special requests or bulk orders, please reach out to our customer care team - we're always excited to collaborate!

Contact & Support
How can I reach Elfinery customer service?

We're here to help! Contact us through:

We typically respond within 12-48 hours and love hearing from our creative community.
Do you offer wholesale pricing?

Yes, we offer wholesale options for artisans, boutiques, and creative businesses. Contact us with details about your needs, and we'll create a personalized quote.